Cultural Awareness Series:

Latino Population

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Speaker:

Tina Martelon, MA, Diversity Specialist, Kaiser Permanente, Colorado Region

Edgar Quiroz, Director, National Workforce Diversity, National Diversity, Kaiser Permanente

Program Description:

This program is designed for the clinical staff to increase awareness of diversity issues pertinent to the Latino population. Videotaped comments of several Latino patients/ members are utilized to serve as discussion triggers.

Learning Objectives:

Upon completion of this module, each participant will be able to:

Demonstrate awareness of diversity issues pertinent to Latino population and its impact on everyday clinical encounters.
Demonstrate communication skills that result in more positive

Continuing Education credit:

Approved by the BRN for 1 contact hour. Provider number 14147.

Approved by the BBS for 1 contact hour. Provider number 2655.

Disclaimer

Please note that you may experience a slow connection if you access Web Video or other streaming video services using a Kaiser Permanente terminal during peak hours (9 a.m. to 4 p.m.). Should you experience delays or unreliable access on a workplace terminal, please try again during non-peak hours, or from a home computer.

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Instructions

Click and save the following documents to your computer:
- Posttest (Word .doc, 235 KB)
- Syllabus materials (Adobe .pdf, 837 KB)
Click on the play button to start the video: .
After viewing the video, print and complete the posttest and evaluation form.
Mail or fax completed posttest and evaluation form to the Distance Learning Program. The fax number and address are on the form.
Your continuing education certificate will be mailed directly to you.

Note: you are free to pause or rewind the video whenever you want.

Windows Media version

If you are having trouble streaming the video, you can download this program as a Windows Media file and play it on your computer. Right click here and select "save as" (or "save target as") to download (Microsoft .wmv, 189.5 MB)